Security experts

From onboarding to defining and scoping integrations, our Professional Services team delivers accountability and trust.

Tailored program management

Develop and execute an AppSec strategy tailored to your diverse and distributed development needs.

Premium support

Get accelerated response times, 24×7 escalation for critical issues, and personalized engagement to resolve issues quickly.

Minimized downtime

Stay up and running with little to no downtime, so you can confidently run your business and thrive.

A proven, repeatable process

Launch

  • Program kickoff/KPI definition
  • Asset inventories
  • AppSec training
  • Platform training
  • Integration planning

Execute

  • Regular status updates
  • Metric delivery
  • Developer onboarding
  • Developer training
  • Asset scanning

Optimize

  • Periodic business reviews
  • Continuous KPI review
  • Executive communications
  • Stakeholder communications
  • Continuous monitoring
“We sincerely appreciate the human interaction and the support from Black Duck. We feel that our voices are heard, our issues are addressed, and our needs are met. We also appreciate that Black Duck is willing to take our requests and build them into their roadmap which they shared with us. This relationship moves beyond just supplier-client relationship and into partnership.”
Agilent Technologies
Life Sciences Industry

AppSec testing tool inhibitors

Source: 451 Research, Voice of the Enterprise: Information Security, Vendor Evaluations 2019

Additional resources

Datasheet

Program management

Achieve your risk management goals faster with value-driven objectives.
Datasheet

Premium support

Regain control fast with direct, on-demand access to our security experts.
Datasheet

Customer support

Resolve critical issues quickly with our best-in-class support.