Guidance throughout your entire AppSec journey
Start your journey
Fast-track your AppSec project quickly with technical integration and configuration support, product education tutorials, and security training.
Manage your systems
Keep critical systems running with technical help from Black Duck global support, account teams, and experts in our community network.
Optimize your deployment
Realize new benefits from your products with support from our expert services team, customer events, webinars, and the robust customer community.
Customer success stories: 4,000+ organizations trust Black Duck
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Collaboration throughout your entire AppSec journey
Whether you need to onboard new tools, keep systems running, or implement adoption strategies, the Black Duck team helps enable your success.
Achieve your goals
Work with the Black Duck success team to champion your strategy and business outcomes for the entirety of your AppSec journey.
Accelerate your time to value
Rely on the client services team to fast-track the implementation, onboarding, deployment, and skill mastery of your Black Duck tools for long-term success.
Keep your systems running
Count on the technical support team to maximize the availability of your investment with quick and effective responses to your technical inquiries and support cases.
What our customers say
AppSec support beyond Black Duck tools
The Black Duck team can help you test your applications or assist with planning, building, and maturing customer-specific software security programs and initiatives.
Build and accelerate your security program with our program strategy and planning services. Assess your program’s current state and develop a comprehensive plan to reach your goals.
Additional support resources
Datasheet
Premium and designated support
Guide